Xbox one NAT type unavailable

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Xbox one NAT type unavailable

Hello Guys, Im new here. Just want to ask about a fix For the Xbox one NAT type unavailable.
I had comhem which is bought out by Tele2. Called them and a tech said he never herd of Teredo. So what I understand Teredo is some kind of tunneling from IPv6 to IPv4. He opened some ports on my comhem router. But still on my Xbox it says NAT type unavailable. I do the Network test and it says something like Teredo cant find the IP address. Ive done the restart on router and xbox. Nothing works. Windows has this long explanation About IPv6, call your internet previder. So I am hooked up to Xbox live, I can party chat. Red dead and GtaV works that i never play. But It seems to affect Dark Souls Remastered and Dark Souls 3. Anyone else out there with this problem of NAT type unavailable?

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Medlem

This is confusing, a tip may be to check if you can enable upnp on your router, xbox might negotiate an ipv6 tunneling...

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Medlem

I have the exact same problem since yesterday. Tele2 (ComHem) as well!

I can't play Forza 7 (only game I've tried playing multiplayer)

EDIT: UPnP is switched on both in the router and in the accesspoint (Ubiquiti AC Pro)

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Thank you Pacc, Yeah my UPnP is enabled. On Friday I disabled the UPnP unplugged the router. Turned it on, status disabled. Next I enabled it unplugged, status Enabled. whole mean while checking status on xbox (unavailable).
Hej thanks for writing Gorian. I don't want to say cool that someone else has my problem. But nice to know Im not the only one. I called Tele2 today and the girl was like your internet is working what do you want me to do about it? I was thinking something. She asked where did you buy your xbox? I said Webhallen (i called them out of desperation) Webhallen was more help that Tele2 was today (Sat.) Gorian If you call tele2 keep me posted please. I will call them also and keep you posted.

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By the way Gorian I try Forza3 and i was having problems too. I will try Forza7 and post.

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Medlem
Skrivet av USA Yacolt:

Gorian If you call tele2 keep me posted please. I will call them also and keep you posted.

Hey man,
I sent them an email. To be honest, I rarely play Xbox so I won’t put to much effort into this. I’m sure there are plenty of gamers who will get in contact with them so that they’ll have to look into it.

Keep us posted with any updates

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Medlem
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Hej Gorian, Sounds good. I will call tomorrow. I dont think any techs work Sunday.
Hej Apple1, yes i was up all night doing that diagnoses steps on that support page. Didnt change anything. Im at a loss.

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Medlem

Hey!

I just got my new Xbox Series X, and have the same issue with Toredo saying that it cant find the IP adress. I have also tried to plug my Xbox directly to my internet outlet with cable with no success. I have no clue what to do. I have Telia as ISP.

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Sorry to hear Tinkerbeard. If you find anything please let me know. I've feel i have tried everything. Tested gta v online today and it worked (people in server and flying bikes.(oh my) and everything) no problem. But my NAT type is still unavailable. I disconnected wifi in Xbox. Went off line Xbox. Hard shutdown Xbox. Unplugged Xbox. Unplugged ComHem(tele2) modem. All cables and restarted everything. Nothing. I've also read holding LB+RB+LT+RT. Nothing.

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Medlem
Skrivet av USA Yacolt:

Sorry to hear Tinkerbeard. If you find anything please let me know. I've feel i have tried everything. Tested gta v online today and it worked (people in server and flying bikes.(oh my) and everything) no problem. But my NAT type is still unavailable. I disconnected wifi in Xbox. Went off line Xbox. Hard shutdown Xbox. Unplugged Xbox. Unplugged ComHem(tele2) modem. All cables and restarted everything. Nothing. I've also read holding LB+RB+LT+RT. Nothing.

Hit me up when you have called your ISP and what they say.

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Called Tele2 today and they had no idea. The said you have internet. We don't know why your Xbox one. Can't match up. I have Xbox live up and running it never went down. GTA v works ex. Still NAT type Unavailable. Tele2 reset the router. But didn't open any ports.I found this information last night. https://answers.microsoft.com/en-us/xbanswers/forum/xba_conso...

1. Setup a static IP address for your Xbox One

2. Important. You need to port forward port 3544 to destination port 3074 to your Xbox One's IP address. Do not port forward port 3544 to port 3544.

3. Forget about all the other ports Microsoft indicated needed to be port forwarded for Xbox Live at the moment.

4. Check to make sure your router does not do source port randomization. If it does, set up your router to allow all Xbox One outbound traffic to use static ports,

5. Unless you've made modifications to your consumer router's rules set to restrict outbound traffic then the above will work.

The information I've provided above is specifically to obtain an Xbox One Live open NAT. To obtain an open NAT for specific games you may need to forward specific ports. For instance Black Ops III requires you to forward port 3075 to destination port 3075 to obtain and open NAT. I do not recommend using UPnP or DMZ as it could potentially cause security issues with your network. Let me know if this helps you out.

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But when I told him about this information they said I don't know.

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Medlem
Skrivet av USA Yacolt:

But when I told him about this information they said I don't know.

Well. I thought to call my ISP today but I realised that I should get the same answer as you get. Some old boy sitting in the callcenter and can only do some basic troubleshooting.

The case is still open....

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Yeah i just did a reset on my console. And while I was downloading all my games. I was thinking about the conversation I had with Tele2. I asked do you think my modem is to old? It's the one you guys sent to me 4+ years ago. It's the C1 modem. He said no it's good. Well after the console restart (wipe back to factory) still says NAT type Unavailable. I have to try everything. Hahahahahah. Going crazy.

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Medlem

Are you on WiFi or Network cable. RJ45?

Edit:
Can you send the model version off that moden. SN and KEYS blanked out if you take a photo.

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CPU: 5900x. Mem:64GB@3200 16-17-17-34-1T. (ImDIsk)
GPU: 1080 Ti@ca 6-7%OC. Sound: SB-Z -> toslink (DTS)-> old JVC. MB Realtek to Z-2300 for VOIP.

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Medlem

Another thing. Just for test. Make you mobile a shared WiFi spot and try to se what the console says. Remember the data limit.

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CPU: 5900x. Mem:64GB@3200 16-17-17-34-1T. (ImDIsk)
GPU: 1080 Ti@ca 6-7%OC. Sound: SB-Z -> toslink (DTS)-> old JVC. MB Realtek to Z-2300 for VOIP.

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Thanks hACmAn, i don't have hot spot function on my phone.
My modern is called Com Hem wi-fi hub C1. Made by Sagemcom. Was just looking how old it was. And it says it was made in (or place of issue 2016. Do you think it's to old?

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Vila i frid

Does your ISP provide a CGNAT or public IP address to your home? What's your public IPaddress? Mask the last sub net for privacy. Check with http://myip.rs/

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Medlem
Skrivet av USA Yacolt:

Hello Guys, Im new here. Just want to ask about a fix For the Xbox one NAT type unavailable.
I had comhem which is bought out by Tele2. Called them and a tech said he never herd of Teredo. So what I understand Teredo is some kind of tunneling from IPv6 to IPv4. He opened some ports on my comhem router. But still on my Xbox it says NAT type unavailable. I do the Network test and it says something like Teredo cant find the IP address. Ive done the restart on router and xbox. Nothing works. Windows has this long explanation About IPv6, call your internet previder. So I am hooked up to Xbox live, I can party chat. Red dead and GtaV works that i never play. But It seems to affect Dark Souls Remastered and Dark Souls 3. Anyone else out there with this problem of NAT type unavailable?

This problem is as old as Xbox Live

It can be your router or your provider or both.

First, rule ot CGNAT according to other answer here.
Second rule out router by connecting your Xbox directly to ISP, bypassing router (does of course not apply if you have cable modem/router combo)

Teredo is an IPV4-tunnel to Xbox servers, no need for IPV6.

If your provider has IPV6 support, try disabling it in your router. If it was disabled, try enabling.

If you have cable modem I would not count on this ever being resolved as I had issues that were not resolved. Timings on Cable networks make the very unpleasant for online gaming as they can fall out of sync.

I would use UPnP if possible as it is a hassle otherwise.

If possible it might work to put Xbox in DMZ with all ports open. 1-65535

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Yeah guys it's cable into a ComHem C1 box. The funny thing is that every thing has worked very good for all these years. Just now Sept. 9th I've noticed the problems. When I call them up (i understand that everyone can't know everything) but they didn't even know what Teredo was. Make me fell like saying I'm a mechanic and I don't know what a tändstift is? Thanks for all the help so far.

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Medlem
Skrivet av USA Yacolt:

Yeah guys it's cable into a ComHem C1 box. The funny thing is that every thing has worked very good for all these years. Just now Sept. 9th I've noticed the problems. When I call them up (i understand that everyone can't know everything) but they didn't even know what Teredo was. Make me fell like saying I'm a mechanic and I don't know what a tändstift is? Thanks for all the help so far.

Although, to be fair, I've worked my fair share with networking and never come across Teredo until now either. So it can't be that common (or I've been sheltered all these years 😅).

Just like yours, my Xbox worked just fine until now. Never had a problem like this before, so someone must have changed something recently. If it's Microsoft or Tele2, I can't say.

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Yeah don't get me wrong (if you could hear my voice) I'm not putting anyone down. That would be the wrong thing to do. I just thought If i was getting a call from a customer. I would be like, hey i do not know the answer to that question. But if you could give me your name and number, I can find you an answer. Or someone who could answer the question. I mean what are we paying for 600+kr a month. Can't believe we as people put up with it. I'm about to change internet providers. Any recommendations.

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Skrivet av USA Yacolt:

Yeah don't get me wrong (if you could hear my voice) I'm not putting anyone down. That would be the wrong thing to do. I just thought If i was getting a call from a customer. I would be like, hey i do not know the answer to that question. But if you could give me your name and number, I can find you an answer. Or someone who could answer the question. I mean what are we paying for 600+kr a month. Can't believe we as people put up with it. I'm about to change internet providers. Any recommendations.

I’ve had the exact same issue since the 9th! Got Telenor myself altough i think Tele2 might own the lines where I live. Tried every fix and troubleshoot out there. Tried three different routers.

Right know i’m the process of convincing Telenor to change my ”omvandlare”. Don’t know the english term.

My last hope was maybe switching ISP but reading this thread makes my suspect that wont change anything.

So F’ing frustrating

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Vila i frid
Skrivet av Gorian:

Never had a problem like this before, so someone must have changed something recently.

So, is it CGNAT or not? It takes just a few seconds to determine.

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Medlem
Skrivet av hasenfrasen:

So, is it CGNAT or not? It takes just a few seconds to determine.

No, it's not CGNAT.

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Thanks hasenfrasen, yeah I'm new to all this computer language. I'm not sure where to find this information. CGNAT i googled it and read some but where do you find this info? Is far as I know it's public. Why do you have some information? Everything here would be appreciated. You would help out a few if not many who have read this thread

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Mekonomen, I hear you there. The word you were looking for is converter. I didn't call anyone down at Tele2 today. Just be reading over and over. They gave me a number to call. But no one answers. The are call hemfixarna.

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Medlem

My ISP is given me a public IP-adress. Its not CGNAT. But I still have the same issue as TS.

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Seem to be a lot of people having this issue as of late. Found this thread on the MS-forum:

https://answers.microsoft.com/en-us/xbox/forum/all/sigh-oo-wh...

I’ve seen a few twitter and reddit threads as well.